The question arises, why should the leaders emphasize automation, let alone introduction to technology? Well, the answer is the many benefits it has to offer, both quantitative and qualitative.
There is no denial of the fact that automation must be anchored in a leader as a leader takes the business ahead, and technology is the only way that can make a business grow in today's competitive market; with automation, not only does business benefit in quantitative terms but qualitative aspects too. Moreover, automation has a positive impact on customer satisfaction and employee satisfaction. Keeping all of this in mind, and since it is the goal of a leader to ensure, automation is the need aspect that should be anchored in a leader’s goal.
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